EXPERIENCE
Director - Inception Ventures LLP June 2019 to Present (Pune/Bombay India)
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- Business & Technology consulting for companies to strategize & execute their Cloud, SaaS, Artificial
Intelligence, and Digital transformation initiatives.
- Advisor to startups to scale their business operations and drive business performance.
- Guidance on technology, process, and organizational change management.
- Market research and analysis to determine industry trends and competitive landscape.
- Helping companies focus on Customer Experience journeys and drive insights from Business Analytics to fuel
customer and revenue growth.
Founder - Cool Dads' Club June 2019 to Present (Bombay India)
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- Building an exclusive community of like-minded and passionate Dads to share their experiences and learnings
as a father.
- Helping Dads to better bond with their children through meet-ups, adventure trips and outdoor engagements.
Founder - YOLO Clb Dec 2019 to Jan 2022 (Bombay India)
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- Platform that inspires and nudges people to achieve their fitness & health goals by participating in exciting
“Challenges” around Fitness, Health & Mental Well-being.
- Conceptualized business idea and led tech development of the platform (iOS and Android) on AWS Cloud
and Facebook's React Native Development Framework.
Sr. Vice President - Strategy & Business Development Jan 2018 to June 2019 (Bombay, India)
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- Responsible for Pan-India Business Strategy, Sales Management, Revenue Growth, P&L for Teleco & Mobile -
Service Providers.
- Developed and implemented new strategies and policies to establish long-term business objectives.
- Spearheaded cross-functional initiatives across departments to achieve goals for bottom-line profits.
- Strategized & launched new shared Infrastructure businesses in Dark Fiber, Small Cells & FTTH for customers -
Airtel, Vodafone-Idea, Tata Communications, Power Grid Corporation.
- Maintained consistent growth in revenue, contribution margin, operating profit, and EBITDA.
- Presented and discussed strategy and initiative progress with Board Members.
Account Director - CEM & Business Analytics Feb 2014 to Dec 2017 (Bombay, India)
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- Business Development and Key Account Management with national level P&L responsibility of Communication
Service Providers & Mobile Operators (Reliance Jio, Airtel, and Vodafone/Idea).
- Led solution selling strategy initiatives to maximize sales of Customer Experience Management platforms
(CEM), SaaS, Big Data, Business Analytics, Data Probes, Subscriber & Network Intelligence.
- Led high-performance teams of Product Delivery, Solution, and Project Managers to deliver on customer
project commitments.
- Spearheaded Business Consulting & Professional Services programs to increase revenue and growth margins.
- Exceeded revenue targets and increased profitability through effective strategy & business planning.
- Collaborated cross-functionally with headquarters & national teams to drive customer delivery.
Key Account Manager - OSS/BSS & CEM Oct 2009 to Jan 2014 (Bombay, India)
- Business Development & Sales Management for Mobile Operators (Tata Teleservices/Tata DoCoMo).
- Responsible for P&L of OSS/BSS portfolio, Customer Experience Management platform (CEM), IaaS, PaaS,
Machine 2 Machine offerings (IoT).
- Secured high-value contracts through consultative selling, effective customer solutions, and promoting
compelling business opportunities.
- Successfully led Business Consulting programs to create favorable portfolio purchase decisions.
- Team Leadership & Mentorship of Solution Managers, Solution Architects, Enterprise Architects.
Associate Vice President - India Mar 2009 to Sept 2009 (Bombay, India)
- Responsible for Sales Management, Consulting, and P&L management at Mobile Operators for their IN and
OSS product portfolio.
- Led a team of Account Managers & Solution Architects to drive customer goals & increase profitability.
- Collaborated with global senior management to develop strategic initiatives and regional planning.
- Spearheaded cross-functional initiatives across departments to achieve business goals & profits.
Sr. Account Manager June 2006 to Mar 2009 (Bombay, India)
- Responsible for Account Management and P&L at Tata Teleservices & Tata Communications for Ericsson's
Networks, Multimedia Business (OSS, BSS & VAS) and Professional Services business.
- Relationship development with key technology & business stakeholders to boost revenues.
- Business Consulting engagements with CXOs to drive strategy & favorable purchase decisions.
- Negotiated & closed agreements with Key Accounts and monitored & analyzed performance metrics.
Country Manager - India & SAARC Mar 2005 to June 2006 (Bombay, India)
- Responsible for driving P&L management of Communication Service Providers/Mobile Operators.
- Exceeded sales quotas & increased profitability through effective sales strategy & business planning.
- Achieved established KPI for company, team & individual performance by driving customer focus.
- Increased brand visibility through Conventions & Road Shows with customers and partners.
- Led and mentored a national team of Marketing Managers, Business Analysts & Project Managers.
Global Business Manager Sept 2000 to Jan 2005 (California, USA)
- Forged business partnerships with US & International Telecom/Network service providers to deliver toll-free &
global remote access internet services.
- Developed Marketing strategies for executing Business plans to increase revenues from small and medium sized
ISPs in North America.
- Led a team of Account Managers and Product Managers to increase sales quotas.
- Drove team and company profits by developing and strengthening relationships with industry partners and
potential clients.
- Planned & developed Business models, forecasting, and pricing policies.
Account Manager – Corporate Sales June 1998 to Aug 2000 (Bombay, India)
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- Account Management & Sales of Internet Leased Lines, WAN & VPN services to corporate customers and the
Cable industry.
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Zonal Manager – Corporate Sales
- Partnered with MSO Cable operators to deliver internet access through cable networks.
- Planning, Budgeting, and Profit Analysis of the Cable Internet Access Business plan.
- Collaborated with internal terms to increase business revenue and customer acquisition.
- Analyzed and improved performance across zone using sales metrics and performance reports.